Quality Standards

OUR COMMITMENT

Focus on Safety

It is the policy of GGI to provide and maintain safe and healthy working conditions, and to follow operating practices that will safeguard employees, our products, customers and the general public. We consider no aspect of our operations as being of greater importance from the health and safety of our employees.

Customer Focus

We will actually improve our products and processes by listening to the “Voice of our Customers” to provide them with products and services that exceed their current and future needs.

Supplier Involvement

GGI’s suppliers are part of the quality team. Selection of Suppliers will be based on their proven ability to continually supply GGI’s operations with high quality products and services at competitive prices.

Education and Training

Appropriate job related training and retraining will be conducted to ensure employees have the knowledge and skills necessary to perform each job safely and correctly the first time. Employees will be trained in the concept of variation and the use of  statistical methods to control and improve product and process quality

Process of Emphasis

We will strive for “Lean Manufacturing” whereby we will continually improve our customer service, manufacturing, logistics and administrative process. Improvement efforts will focus on work place safety, reducing product variation, increased productivity, standardization of works, productive maintenance, reduction of cycle times and protecting the environment.

Employee Involvement

Participation of all employees in a team approach to problem prevention and problem solving is essential to GGI’s success. Teams will be utilized across all functional areas and levels of the organization. We must take pride in our efforts through clear accountabilities, constructive feedback, effective communication, positive reinforcement and the removal of all barriers to quality.

Each member of our management team is empowered to implement the requirements of the GGI Quality Management System in their respective operations. Each GGI employee is responsible for the effective application of these requirements.

"Quality is the hallmark of persistent devotion to excellence."


P.O. Box: 6022, Sharjah, United Arab Emirates.
Tel.: 971 6 5385500, Fax: 971 6 5385155
e-mail: mail@gulfglass.com